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Payment issues related to electricity invoices

Electricity prices have been on the rise since the end of 2021, and there are currently a lot of questions about electricity invoices. If you are concerned about your ability to pay and you need flexibility in paying, please contact our Customer service as early as possible. Ropo’s payment advisors help you in matters related to payments and payment arrangements and in finding the best solution for the situation. You can find the right number to call in the contact details on the invoice, payment reminder or collection letter.

Please note, that we at Ropo cannot help with matters related to your electricity contract and the price of electricity, but you should always contact your own electricity company.

To help you, we have compiled answers to the most frequently asked questions and instructions for contacting us on this page.